Terms of Service & Refund Policy | Real Time Pain Relief

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Terms of Service & Refund Policy

Terms of Service & Refund Policy

Delivery Information

Within the United States, we deliver all orders via USPS or FedEx.  Once your order has been processed, you will receive an email confirmation with the tracking details. Once you have been notified that your order has been processed, please allow 6-10 business days for delivery. If you have any issues with your order, please contact us by Clicking Here

Return Policy

Given that our products are registered and monitored by the FDA, for your order to qualify for a return, it must be within 30 days of purchase, unopened, and in resalable condition. After 30 days, no returns can be accepted. To return an item, contact RTPR at 877-787-7180 for Return Authorization number and return shipping address. When returning the item, the RA# must be referenced on the shipping label or package will be refused. The RA# is valid from 30 days of issue date.  The Customer is responsible for all shipping charges on returns. Returns are subject to a 15% restocking fee. RTPR is not responsible for any lost packages or fees incurred by packages that are incorrectly addressed due to customer error. RTPR will issue refunds if an item is returned in accordance with the Return Policy and within the allowable return period. Refunds will be issued within 10 business days of receipt of returned products and will be returned to the original method of payment. Refunds may take an additional 3-5 business days to fully process based on your financial institution.

Additional Terms

Real Time Pain Relief will send periodic emails to notify of special offers and we do not share this information with outside parties except to the extent necessary to provide the service. Additional Program terms apply to wholesale customers found in their Control Panel.

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CUSTOMER TESTIMONIALS

What they say about Real Time Pain Relief

I initially wanted to try the sample for my husband's back and shoulder pain. I ended up using it on my knee for Arthritis and it helped with flexibility greatly. I can go for longer walks now!
5
Average: 5 (1 vote)

Dana R - Sandy Valley, Nevada

Light and great on sensitive skin.
5
Average: 5 (1 vote)

Shirley T. - Overland Park, Kansas

I have everything from swollen hands from RA to Failed back surgery and severe Nuerophy and osteo arthritis to needing another knee surgery like many others I've tried everything on the counters to everything on the internet like bio freeze Chin
5
Average: 5 (1 vote)

Tracie Price - Sherman, Texas

I suffer of fibromyalgia for 6 years on the bottom and top of my feet, no medicine would take the pain away unless I took high dose meds such as the ones prescribed by a pain med Dr.
5
Average: 5 (1 vote)

Claudia H - Hanover park, Illinois

I use a push walker and it hurts my hands. I tried The hand cream and... wow, the relief! Thank you Real Time Pain Relief!!
5
Average: 5 (1 vote)

Patricia Ann D. - Mt. Laurel, New Jersey

No conocía el producto, pero me habían hablado muy bien de él y que funcionaba, pues, por fe hice una orden.
5
Average: 5 (1 vote)

Frankie M - Camuy, Puerto Rico

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