Terms of Service & Refund Policy | Real Time Pain Relief

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Terms of Service & Refund Policy

Terms of Service & Refund Policy

Delivery Information

Within the United States, we deliver all orders via USPS or FedEx.  Once your order has been processed, you will receive an email confirmation with the tracking details. Once you have been notified that your order has been processed, please allow 6-10 business days for delivery. If you have any issues with your order, please contact us by Clicking Here

Return Policy

Given that our products are registered and monitored by the FDA, for your order to qualify for a return, it must be within 30 days of purchase, unopened, and in resalable condition. After 30 days, no returns can be accepted. To return an item, contact RTPR at 877-787-7180 for Return Authorization number and return shipping address. When returning the item, the RA# must be referenced on the shipping label or package will be refused. The RA# is valid from 30 days of issue date.  The Customer is responsible for all shipping charges on returns. Returns are subject to a 15% restocking fee. RTPR is not responsible for any lost packages or fees incurred by packages that are incorrectly addressed due to customer error. RTPR will issue refunds if an item is returned in accordance with the Return Policy and within the allowable return period. Refunds will be issued within 10 business days of receipt of returned products and will be returned to the original method of payment. Refunds may take an additional 3-5 business days to fully process based on your financial institution.

Additional Terms

Real Time Pain Relief will send periodic emails to notify of special offers and we do not share this information with outside parties except to the extent necessary to provide the service. Additional Program terms apply to wholesale customers found in their Control Panel.

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CUSTOMER TESTIMONIALS

What they say about Real Time Pain Relief

My dad has back pain. I have a sore index finger and middle finger on my right hand, and it makes it hard to do my needlepoint. It worked right away on my fingers, so I got two jars and gave one to dad. He was so happy.
5
Average: 5 (1 vote)

Shirley A. - Springdale, Arkansas

I am diabetic and have neuropathy in my hands and feet. The only product that has provided any relief is Real Time Pain Relief lotion. Have been using it as a customer for three years.
5
Average: 5 (1 vote)

James K. - Durham, North Carolina

I have knee pain from the being in the Army, so I started using some of the free samples I received. I noticed relief in a matter of minutes..
4
Average: 4 (1 vote)

Corey Zupka - Pigeon Ford, Tennessee

This product is great. At a recent event show the product representative asked if I'd like to sample, I said yes and she applied a small amount of the Real Time Pain Relief on my thumb/wrist area.
5
Average: 5 (1 vote)

Ron - King, North Carolina

The best I've ever tried! AND I've tried a lot of these creams and prescriptions. Love this stuff. I bought it for my mom and dad- for their arthritis, knee pain, etc. My husband is a marathoner and he loves it too.
5
Average: 5 (1 vote)

Melissa M. - Chicago, Illinois

I have a sprained ankle and knee and I have tried everything (I won’t slander any product lines, lol). Nothing comes close to this stuff. This stuff is the only bit of relief I get from the pain and that even includes pain meds!
5
Average: 5 (1 vote)

Brandy Abernathy - Adairsville, Georgia

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