Terms of Service & Refund Policy | Real Time Pain Relief

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Terms of Service & Refund Policy

Terms of Service & Refund Policy

Delivery Information

Within the United States, we deliver all orders via USPS or FedEx.  Once your order has been processed, you will receive an email confirmation with the tracking details. Once you have been notified that your order has been processed, please allow 6-10 business days for delivery. If you have any issues with your order, please contact us by Clicking Here

Return Policy

Given that our products are registered and monitored by the FDA, for your order to qualify for a return, it must be within 30 days of purchase, unopened, and in resalable condition. After 30 days, no returns can be accepted. To return an item, contact RTPR at 877-787-7180 for Return Authorization number and return shipping address. When returning the item, the RA# must be referenced on the shipping label or package will be refused. The RA# is valid from 30 days of issue date.  The Customer is responsible for all shipping charges on returns. Returns are subject to a 15% restocking fee. RTPR is not responsible for any lost packages or fees incurred by packages that are incorrectly addressed due to customer error. RTPR will issue refunds if an item is returned in accordance with the Return Policy and within the allowable return period. Refunds will be issued within 10 business days of receipt of returned products and will be returned to the original method of payment. Refunds may take an additional 3-5 business days to fully process based on your financial institution.

Additional Terms

Real Time Pain Relief will send periodic emails to notify of special offers and we do not share this information with outside parties except to the extent necessary to provide the service. Additional Program terms apply to wholesale customers found in their Control Panel.

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CUSTOMER TESTIMONIALS

What they say about Real Time Pain Relief

My hubby was down with a wicked sore neck....muscle. Put your product on and he noticed a big difference. I'm always a doubting Thomas, but saw the difference. Will place an order for my Mother and sisters soon.
5
Average: 5 (1 vote)

Janice S. - Conway, Arkansas

Both me and my Mom think this is the greatest lotion ever!!!
5
Average: 5 (1 vote)

Judith D. - Chelsea, Massachusetts

This is the BEST! I have joint pains in my knees and back pains and as soon as I use the gel my pains go away. Most of the time it only takes one layer.
5
Average: 5 (1 vote)

Dee S - Gillette, Wyoming

I just had to let you know my experience with RTPR.. I hit my hand with a hammer right above the thumb joint. You know those stars and birdies that circle the heads of cartoon characters? Turns out they're based on real life!
5
Average: 5 (1 vote)

Pamela D - Bay Saint Louis, Mississippi

I suffer from lower back pain and was having a particularly bad day. I used this and was amazed at how fast I was able to get relief. I will continue to use Real Time Pain Relief for quick and easy pain relief.
5
Average: 5 (1 vote)

Catrina Dickens - Siloam Springs, Arkansas

I had received your samples and used them last night on my legs and I couldn't believe how fast it worked.
5
Average: 5 (1 vote)

Betty Ann R - Blenheim, New Jersey

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