Terms of Service & Refund Policy | Real Time Pain Relief

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Terms of Service & Refund Policy

Terms of Service & Refund Policy

Delivery Information

Within the United States, we deliver all orders via USPS or FedEx.  Once your order has been processed, you will receive an email confirmation with the tracking details. Once you have been notified that your order has been processed, please allow 6-10 business days for delivery. If you have any issues with your order, please contact us by Clicking Here

Return Policy

Given that our products are registered and monitored by the FDA, for your order to qualify for a return, it must be within 30 days of purchase, unopened, and in resalable condition. After 30 days, no returns can be accepted. To return an item, contact RTPR at 877-787-7180 for Return Authorization number and return shipping address. When returning the item, the RA# must be referenced on the shipping label or package will be refused. The RA# is valid from 30 days of issue date.  The Customer is responsible for all shipping charges on returns. Returns are subject to a 15% restocking fee. RTPR is not responsible for any lost packages or fees incurred by packages that are incorrectly addressed due to customer error. RTPR will issue refunds if an item is returned in accordance with the Return Policy and within the allowable return period. Refunds will be issued within 10 business days of receipt of returned products and will be returned to the original method of payment. Refunds may take an additional 3-5 business days to fully process based on your financial institution.

Additional Terms

Real Time Pain Relief will send periodic emails to notify of special offers and we do not share this information with outside parties except to the extent necessary to provide the service. Additional Program terms apply to wholesale customers found in their Control Panel.

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CUSTOMER TESTIMONIALS

What they say about Real Time Pain Relief

I have arthritis in a couple of joints in my foot and I use Foot Cream twice daily. I don't have pain within seconds of applying. Lasts all day. I've been in the process of moving and downsizing.
5
Average: 5 (1 vote)

Ellene Busby - Southern Pines, North Carolina

I have just recently switched from Bio freeze to RTPR. This product is great! I had chronic back pain and ankle pain from an old injury back in 2004. And biofreeze worked but was only masking my pain.
5
Average: 5 (1 vote)

Michael G. - Jomesboro, Arkansas

I was given a sample of this product by my brother-in-law and it worked. I need to have this at all times!
5
Average: 5 (1 vote)

Arliah B. - Charlotte, North Carolina

I get severe migraines and a friend of mine gave me some of this and it started to relieve my migraines within minutes. I recommend it to everyone I meet! Also great with getting rid of menstrual cramps. I love it!
5
Average: 5 (1 vote)

Michaela - Bremerton , Washington

My friend who lives in Florida had been trying for months to get me to try RTPR, but I was skeptical. Finally, just to satisfy him, I ordered the sample pack.
5
Average: 5 (1 vote)

Geneva M - Tulsa, Oklahoma

Have had 3 injections, and use the RX Lidoderm patches. Couple days ago my cousin gave me two packages and told me to try it. Glory be to God it works. My shoulder is feeling 99% better and taking less Celebrex, and Advil.
5
Average: 5 (1 vote)

Louise M. - Hilton Head, South Carolina

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